Quality and Environment Policy
INGESENER SL is an engineering firm with extensive experience in the photovoltaic and energy efficiency installation sector, offering comprehensive solutions tailored to consumer needs, executing them with professionalism and the highest safety standards.
The fundamental pillars of our organization are:
Mission: To accelerate the change of the energy model towards a decentralized and fair system, allowing all people to participate and benefit from it.
Vision: To become leaders in the energy transition, promoting innovative and profitable projects.
Values: Quality, responsibility, commitment and honesty
In order to ensure and continuously improve the control exercised over the work carried out, as well as its management in general, and, therefore, to ensure the improvement of the service provided to its clients, the Management of INGESENER SL has decided to implement its Quality Management System based on the ISO 9001:2015 standard, for the above activity.
The implemented Management System is focused on a way of organizing the operation of the company based on basic pillars such as the Quality of its products, customer satisfaction, risk assessment, analysis of compliance with applicable legal requirements and continuous improvement of the effectiveness of the System. To this end, the Quality Management System of INGESENER SL is based on:
Quality in management is the responsibility of all members of the company, starting with management.
Our organization is oriented towards the satisfaction of all our clients and interested parties, through the commitment to meet their needs and requirements, as well as the legal and regulatory requirements and those of our own service.
Quality is achieved by planning, executing, reviewing and improving the Management System, keeping in mind at all times the context of the organization, both internal and external.
Quality is based on Continuous Improvement of both the production and service delivery processes, as well as the effectiveness of the Quality Management System in which preventing errors is a fundamental aspect.
The definition of the company's objectives will be appropriate to the context of the organization and its system and consistent with this policy.
We pay the utmost attention to technological developments and the possible improvements that new technologies may make available to us.
Quality requires the participation and collaboration of everyone, which is why this Policy is disseminated to all company personnel and interested parties for their knowledge and understanding.
For the effective application of these principles, the support of both the management team and all our employees and collaborators is absolutely necessary.